Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and Klaro (“Klaro,” “we,” “us,” or “our”). By creating an account, signing in, or using the Service, you agree to these Terms. If you do not agree, do not use Klaro.

Our Privacy Policy explains how we handle personal information and is incorporated by reference. Contact: klaro.outreach@gmail.com.

1. What Klaro is

Klaro is a web tool that helps job seekers draft cold outreach and related emails in a style based on materials you provide. Features may include:

• Google sign-in and account management
• Voice / style profiles from resume, cover letter, writing samples, and similar text
• AI-assisted email generation and revision
• Saving drafts to your Gmail account (Drafts only)
• An outreach / application tracker
• Optional job search and job-URL fetching via our scrape service
• Usage limits, credits, or paid plans when offered

Klaro does not send email for you. You review and send from Gmail (or another client). Klaro is not a mail server, ESP, CRM, ATS, recruiter marketplace, or employment agency.

2. Eligibility and accounts

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract.

You sign in with Google. You are responsible for:

• Keeping your Google account secure
• Activity under your Klaro account
• Accurate information you provide

We may refuse, suspend, or terminate access if we reasonably believe these Terms are violated or the Service or other users are at risk. One person, one account, unless we agree otherwise in writing. No account sharing for the purpose of evading limits.

3. License to use Klaro

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use Klaro for your personal or internal professional job-search and outreach drafting.

You may not:

• Copy, scrape, reverse engineer, or create competing products from Klaro’s non-public code, models, prompts, or systems (except where law allows)
• Bypass rate limits, paywalls, auth, or security
• Use Klaro via unauthorized bots or automation against our APIs or UI, except tools we explicitly provide
• Resell, sublicense, or provide Klaro as a service to third parties without our written consent
• Misrepresent that Klaro endorses you, your candidacy, or any employer

4. Your content and license to us

“Your Content” includes text and materials you submit: resume, cover letter, writing samples, LinkedIn or profile text, job descriptions, URLs, notes, generated drafts you edit, tracker entries, and similar.

You retain ownership of Your Content (and of drafts once they exist in your Gmail, subject to Google’s terms).

You grant Klaro a worldwide, non-exclusive license to host, process, transmit, and display Your Content only as needed to operate and improve the Service for you (e.g., voice profiles, generation, Gmail draft sync, tracker, support, security, and legal compliance). We do not claim ownership of your writing or use Your Content to sell ads about you.

You represent that you have the rights to submit Your Content and that it does not infringe others’ rights or violate law.

5. AI-generated output

Klaro uses third-party AI (currently Google Gemini or similar providers we designate). Output may be inaccurate, incomplete, generic, biased, off-brand, or inappropriate.

You are solely responsible for reviewing every draft before sending. Do not rely on Klaro for legal, immigration, employment, or compliance advice.

We do not guarantee:

• That output “sounds like you”
• Hiring outcomes, reply rates, or deliverability
• That job scrapes or URL fetches are complete or correct

To the extent allowed by the AI provider’s terms, prompts are processed to return results for the Service—not for Klaro to train public foundation models on your private materials beyond what that provider’s terms allow. See our Privacy Policy and the provider’s terms.

6. Gmail and Google

Klaro uses Google OAuth for sign-in and, when you connect it, Gmail Drafts (gmail.compose or similar scopes we request). Drafts are created/updated in your Gmail. Klaro does not send, delete, or read your full mailbox beyond what is required for draft create/update as implemented.

Tokens and connection behavior are described in the Privacy Policy. Your use of Google is also governed by Google’s Terms and Google API Services User Data Policy, including Limited Use requirements where applicable. If you revoke Google access, draft features may stop working until you reconnect.

7. Job search and scraping

If you use Jobs search or “Fetch from URL,” Klaro (or our scrape service) may retrieve publicly available job pages and board results on your behalf, subject to rate limits.

You agree that:

• You will only request lawful, public URLs and queries
• You will not use Klaro to attack, overload, or circumvent access controls on third-party sites
• Third-party sites (Indeed, Greenhouse, Lever, employers, etc.) have their own terms; Klaro is not affiliated with them
• Results may be blocked, incomplete, stale, or wrong; pasting a job description yourself remains the reliable path

We may disable scraping features without notice if a source blocks us or legal risk increases.

8. Acceptable use

You will not use Klaro to:

• Spam or harass — bulk unsolicited mail, deceptive outreach, threats, stalking, or discrimination illegal where you operate
• Violate Google / Gmail policies or anti-spam laws (including CAN-SPAM, CASL, GDPR marketing rules where they apply to you)
• Impersonate others or misrepresent your identity, credentials, or authority to speak for a company
• Phish, defraud, or socially engineer anyone
• Upload or generate malware, illegal content, CSAM, or content that exploits minors
• Infringe IP, privacy, or publicity rights
• Probe or disrupt Klaro’s infrastructure or other users’ accounts
• Use the Service if we have banned you

We may investigate and cooperate with platforms or law enforcement when we have a good-faith belief of serious abuse.

9. Fair use, limits, and billing

Klaro may enforce free daily generation caps, rate limits, and (when enabled) credits, subscriptions, or metering (e.g., via Stripe). Limits exist to protect shared AI capacity and service stability. Circumventing limits is a material breach.

Paid features, prices, and refund rules will be shown at purchase or on Pricing; taxes may apply. Unless required by law or stated at checkout, fees are non-refundable. We may change free tiers or pricing with reasonable notice for material adverse changes to paid plans. Failure to pay may result in suspension of paid features.

10. Third-party services

Klaro depends on third parties (Google, AI providers, hosting such as Vercel, databases such as Appwrite, optional analytics, payment processors, scrape hosting). Their outages, policy changes, or errors are outside our full control. Your relationships with those providers are governed by their terms.

11. Intellectual property (Klaro)

Klaro’s name, branding, UI, documentation, and underlying software (excluding Your Content and third-party components) are owned by us or our licensors. Feedback you send may be used freely to improve the product without obligation to you.

12. Privacy

Our Privacy Policy describes collection and use of personal data, including subprocessors and job-page fetching. By using Klaro you acknowledge that processing.

13. Disclaimers

To the maximum extent permitted by law, Klaro is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant uninterrupted or error-free operation, or that defects will be corrected. Some jurisdictions do not allow certain disclaimers; in those places, disclaimers apply to the fullest extent allowed.

14. Limitation of liability

To the maximum extent permitted by law, Klaro and its operators, affiliates, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, jobs, opportunities, goodwill, or data; or email deliverability or hiring outcomes—even if advised of the possibility.

Our total liability for claims arising out of or related to the Service or these Terms will not exceed the greater of (a) amounts you paid us for Klaro in the 12 months before the claim or (b) USD $50 if you used only free features.

These limits are a fundamental part of the bargain. Some places restrict liability caps; then our liability is limited to the maximum permitted.

15. Indemnity

You will defend and indemnify Klaro and its operators against claims, damages, and reasonable costs (including attorneys’ fees) arising from: Your Content; your emails and outreach; your misuse of Klaro or third-party sites; or your violation of these Terms or law—except to the extent caused by our willful misconduct.

16. Suspension and termination

You may stop using Klaro and request account deletion as described in the Privacy Policy. We may suspend or terminate access immediately for breach, legal risk, non-payment, or to protect the Service. On termination, your license ends. Provisions that by nature should survive (ownership, disclaimers, liability limits, indemnity, governing law) survive.

Gmail drafts remain in your Google account under Google’s rules; deleting Klaro does not automatically delete those drafts.

17. Changes to the Service or Terms

We may modify features or these Terms. For material changes to Terms, we will update the “Last updated” date and, where appropriate, provide notice in-product or by email. Continued use after the effective date constitutes acceptance. If you disagree, stop using Klaro and delete your account.

18. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, excluding conflict-of-law rules, unless mandatory consumer law in your country says otherwise.

Courts in San Francisco County, California (or the Northern District of California for federal claims) have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction for IP or unauthorized access, and consumers may have non-waivable rights to local courts or agencies.

Optional informal resolution: Before filing a claim, email klaro.outreach@gmail.com with a short description and try to resolve in good faith within 30 days.

19. Export and sanctions

You may not use Klaro if you are prohibited under U.S. or other applicable export/sanctions laws, or in embargoed jurisdictions where providing the Service would be unlawful.

20. Miscellaneous

These Terms are the entire agreement regarding Klaro (plus Privacy Policy and any paid-plan terms at checkout). If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, sale, or reorganization. No third-party beneficiaries except as stated for indemnified parties. Headings are for convenience only. “Including” means “including without limitation.”

21. Contact

Questions about these Terms: klaro.outreach@gmail.com.